Parent Tech Support

Resources

Tech Support Email

All remote tech support issues should email: ithelpcenter@ecps.org

Student Device FAQs

1 to 1 Loan Agreement

Tech Support Hours

Location: Central High School, Next to Door P

Times: Monday thru Thursday; 9:30 AM - 11:30 AM & 1:30 PM - 2:30 PM

AT&T Covid Assistance

Access from AT&T provides low-cost internet service for eligible households.

Free installation and in-home Wi-Fi®
No annual contract
No deposit

Internet service for $10/mo. or less based on the maximum speed available at your address up to 25Mbps. LIMITED-TIME OFFER** Link

El acceso de AT&T ofrece servicio de Internet económico para familias elegibles.

Instalación gratis y Wi-Fi® residencial
Sin contrato anual
Sin depósito

Servicio de Internet por $10/mes o menos con base en la velocidad máxima disponible en tu dirección de hasta 25Mbps. OFERTA POR TIEMPO LIMITADO** Link

Comcast Covid Assistance

Internet Essentials ($9.95 /month)

Internet Access Comcast Internet Essentials

Internet Essentials is a program for families and other low-income households who currently do not subscribe to the Internet at home. Current Xfinity Internet customers are not eligible for Internet Essentials. For all new and existing Internet Essentials customers, the speed of the program’s Internet service is 25 Mbps downstream and 3 Mbps upstream. Households with outstanding debt owed to Comcast may be eligible for Internet Essentials. Internet Essentials is waiving this qualification if you apply and are approved by December 31st, 2020 (standard eligibility rules apply). Here are some quick links to the program and the application. Link

Acceso a Internet Comcast Internet Essentials
Internet Essentials es un programa para familias y otros hogares de bajos ingresos que actualmente no se suscriben a Internet en casa. Los clientes actuales de Xfinity Internet no son elegibles para Internet Essentials. Para todos los clientes nuevos y existentes de Internet Essentials, la velocidad del servicio de Internet del programa es de 25 Mbps de bajada y 3 Mbps de subida. Los hogares con deudas pendientes con Comcast pueden ser elegibles para Internet Essentials. Internet Essentials renuncia a esta calificación si la solicitas y te aprueban antes del 31 de diciembre de 2020 (se aplican las reglas de elegibilidad estándar). Aquí hay algunos enlaces rápidos al programa y la aplicación. Link